Social responsibility according to Ted Kennedy
Did Kennedy change?
In his NY Times blog: The conscience of a Liberal, journalist Paul Krugman, describes
Ted Kennedy as “a great man.” Yet he reminds us of the days many remember when Ted
Kennedy was a figure of derision
What is a social conscience, exactly?
A social conscience is the way we used to express having an attitude towards the world
in
which each individual acknowledged his/her own actions and the impact these made upon
the
world. These days, this attitude is commonly call social responsibility.
Nature or Nurture?
Seemingly, Ted Kennedy was born with a social conscience.. However, let's not confuse
social
responsibility of individuals with social justice of entire nations. I'm speaking here of
individual
actions, not the collective acts with a democracy of policy and government that further
freedom
with social justice initiatives of fairness and equality.
Social Responsibility in business
Much has been written about corporate social responsibility (CSR) as a new value in
business.
Some would argue it's always been present in the form of a leader with CSR values. Most
writers
though point to a WIFFM (what's in it for me) position which argues for increased
profitability as
motivation for businesses to "do the smart thing" by initiating CSR programs that retain
customers
from switching to more socially responsible brands. Here it's not a socially conscience leader
but
the boardroom which plays a major role in converting senior managers to a new way of
communicating with staff and customers, using the profit and loss lens to deal with any
resistance
and avoidance to change. Having worked on CSR internal communications within an
organization,
I can say that this approach only works well when the strategy is championed by leadership
and it
engages the passions of staff, as well as reinforcing the organization's CSR values.
Doing the right thing.
What about the example that Ted Kennedy sets? He wasn't doing the "smart thing".
Born into
wealth and privilege, he identified not with the rich and powerful, but with the marginalized
and
disenfranchised. He was doing the right thing!
Any successful CSR business mandate would be wise to combine the two positions -
business
and profit as the "smart thing to do" alongside the moral position of the"right thing to do."
This
parallel approach paves the way for business to more widely engage in CSR - it harnasses
employee's passions and provides a space for new leaders to emerge.
Corporate social responsibility is a new practice area for communicators. There is no
clear
career path laid out, as yet. Courses are beginning to be offered, but as business need
increases,
many are behind in the upward curve. Some of us are reaching deep inside ourselves from
our
personal experience as we consult and write for business on corporate social responsibility.
As a
former documentary maker, my experience comes from telling the story of environmental
impact
of nuclear power, human rights in the third world, community action for chronic health
education
and fundraising, and women’s rights in obtaining rights in Canada’s Charter of Rights. A
colleague has created a foundation for funding African development, another is helping
orphans
in Kenya, and yet another is teaching CSR and traveling the world.
Affecting change in oneself or in an organization requires learning new skills. Ted
Kennedy
remained true to his values. For business to succeed in the CSR space requires the same
ethics
and transparency. This means consistency and honesty - the ethical piece. Anyone working
in
CSR communications must stay away from a “corp speak” to touch hearts and minds of
stakeholders. Just like Ted Kennedy did.